Refund Policy

Last updated September 26, 2024 

Return and Refund Policy 

At Thai Culinary Arts Studio – Watcharees.com, we want you to be completely satisfied with your purchase. However, due to our policy, we do not accept returns or process refunds unless the item was damaged during transit.

Damaged or Defective Items 

If your item arrives damaged or defective, please report the issue to us within 48 hours of receiving your order. We require clear images of the damaged item along with your order details to process your request for a refund or exchange for a new product. 

Please send this information to enjoy@watcharees.com. 

Once your claim is reviewed and approved, we will either issue a refund to your original payment method or send out a replacement product as quickly as possible. Refunds will be processed within 10 business days; however, please allow additional time for your bank or credit card company to process the transaction. 

If you have any questions or concerns about your order, feel free to email us at enjoy@watcharees.com. We’re here to help!  Thank you!