FAQ

Find answers to the most frequently asked questions below.

Watcharee develops recipes for all her products based on traditional Thai recipes, using premium quality, clean ingredients.  Always vegan with nothing artificial. 

WatchareeLimanon started Thai Culinary Arts Studio LLC, in 2014.  Read more about her story here.

Our products are manufactured at a state-of-the-art facility in Thailand with premium, fresh and clean ingredients. Our curry pastes are made fresh daily in Thailand.  

Yes, Thai Culinary Arts Studio LLC, based in Yarmouth, Maine is certified by Women’s Business Enterprise National Council (WBENC).

In2021 we moved all manufacturing from the U.S. to Thailand to enable use of fresh, traditional ingredients, including coconut milk and curry pastes.  To reflect our fresher, more authentic products, we also updated our packaging and branding.

Our facility is BRCGS (AA level certified).  Our team takes pride in ensuring that all our products are made in accordance with US FDA requirements and meet international food and safety standards.

Our products stay fresh for up to four weeks when refrigerated as they contain no preservatives. Per FDA guidelines, sauces should be consumed within 4 weeks of opening.

The shelf life for all sauces in glass jars and bottles is 24 months, while the shelf life of our noodle meal kits is 18 months.

All of our products are certified gluten free by the Gluten Free Certification Organization, except our new noodle meal kits which contain wheat noodles.

Yes, all of our products are vegan.

We use non-GMO ingredients in all our products.

We use rice bran oil and sunflower oil.

You can purchase in stores nationwide as detailed in our Store Locator. You may also purchase online through our website, Instacart, or third-party resellers and other platforms. 

Please visit our recipe page for recipe suggestions. You can also subscribe to our mailing list to receive recipe ideas and e-Cookbooks.  

Please subscribe to Watcharee’s Thai Cuisine Youtube channel for updates when we upload new cooking videos. 

All purchases on Watcharees.com are final sale. If products arrive damaged, please reach out to our team at enjoy@watcharees.com or chat with us using the chat button on the bottom left of your screen to resolve the issues within 14 days of delivery.

For more information, please refer to our return policy.

We want to be sure that you are happy with our products and services.  We try to do our best but if errors occur, our team will promptly resolve the issues. In these situations, please email us at enjoy@watcharees.com with the following information: 

  • Order # 
  • Products ordered 
  • Any photos of damage or incorrect items, or in the case of missing products, photos of the items you did receive 
  • Any additional information regarding the damage or defect. 

You can read our full Privacy Policy here.

You can read our full Terms of Service here.

At Thai Culinary Arts Studio LLC, we are dedicated to creating a digitally accessible experience for everyone, including people living with disabilities, in accordance with such web accessibility guidelines as WCAG 2.1 AA and Section 508. If you have any feedback or suggestions as to how we could improve the accessibility of this website or need assistance, please don't hesitate to contact us at 800.931.2970 or enjoy@watcharees.com.

For more information, please refer to our Accessibility Policy.